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An official website of the United States government

Contact Us

Emergency Contacts

U.S. Citizens with emergencies, please call (+32)(0)2-811-4000

Outside of Office Hours, contact: (+32)(0)2-811-4000

Outside of Belgium: (+32)(0)2-811-4000

U.S. Passports/Citizenship services:

We are unable to answer routine passport and citizenship inquiries by phone.  In case of an emergency, send an email to uscitizenbrussels@state.gov. Please include your name, evidence of U.S. citizenship, and an explanation of the emergency situation.

Special Consular Services:

For emergencies involving Financial Assistance; Arrests/Incarcerations; Medical Emergencies; Death of U.S. Citizens Abroad, please call the main number (+32) (0)2 811-4000, select the appropriate option, and explain your situation.

Schedule of Fees (some fees apply in the U.S. only)

Emergency Financial Assistance 

Embassy Brussels

Regentlaan 27 Boulevard du Régent, B-1000 Brussels
Phone: (32-2) 811-4000
Fax: (32-2) 811-4500

Consular Section

U.S. EMBASSY
Consular Section
Blvd du Régent 25 Regentlaan
1000  Brussels
Tel. (+32)(0)2-811.4000


U.S. Citizen Services -Walk-in hours for pick-ups only:
Monday, Tuesday, and Thursday: 1:30 PM to 3:30 PM
Wednesday and Friday: 10 AM to 12 PM
(Closed on U.S. and Belgian holidays)

If you are applying for U.S. Citizen Services, please contact UScitizenBrussels@state.gov.

If you are applying for a nonimmigrant U.S. visa, please contact the Global Support Services. 

After hours U.S. Citizen Services emergencies:
(+32)(0)2-811-4000 and ask to be connected to the duty officer.

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Security Policy

Please do not bring laptops or large bags as they are not allowed within the Embassy. We also strongly advise that you do not bring large bags, such as backpacks, suitcases or packages to the appointment as there are no storage facilities on Embassy grounds.